Specsavers Optometrists - Brisbane - Albert St

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3.9

( 8 reviews )

Personal Care Services

Closed 09:00 AM - 06:00 PM See Hours

197 Albert St, Brisbane City QLD 4000, Australia

+61 7321-143-55

Specsavers Optometrists - Brisbane - Albert St is a well-known brand in the eyewear industry, offering a wide range of optometry services in Brisbane, specifically located on Albert St. With a reputation for providing exceptional eye care and quality eyewear, Specsavers Optometrists aims to meet the unique needs of each individual customer. The brand is committed to delivering personalized eye examinations, reliable prescriptions, and a diverse selection of fashionable frames and lenses. With a team of experienced optometrists and friendly staff, Specsavers Optometrists ensures a professional and comfortable experience for all customers. Additionally, the brand is dedicated to offering competitive prices without compromising on the quality of their products and services. With a focus on customer satisfaction and eye health, Specsavers Optometrists continues to be a trusted name in the eyewear industry.

Amenities and More

Wheelchair-accessible entrance
Toilets
Credit cards
Debit cards
NFC mobile payments
Accepts new patients

Reviews

3.9/5

8 reviews

5 stars

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1 stars

Donna leinberger

March 22, 2024

I met a lady from Canada when I first came in the store, she was lovely! Great customer service! However after I purchased my glasses, I did not receive a call/text/email that my glasses were in store. I called and asked and they said no. I then walked in the following day and asked about my glasses, in which I learned my glasses were in store for two days ( even though I called the day before and they said it was not there ). The lady (with red hair) who served me while I collected my glasses was rude and very unhappy to be there.

Melissa li

March 22, 2024

Broke my frames while travelling and ordered a new pair of glasses here to pick up at another location. When I picked them up three weeks later discovered that my prescription had been transposed completely wrong so I couldn’t see through them. The staff in the Adelaide branch were very helpful in fixing the problem and ordering another pair but couldn’t understand how the staff in this branch had got it so wrong and now I have to wait another two weeks for them to be remade. Do not recommend if you’re looking to get glasses made with an old prescription.

Carmen maysonet

March 22, 2024

Great service and value for money

Kathy holwerda

March 22, 2024

I went to Specsavers to get some anti glare night driving glasses but both glasses that I picked up were the same prescription????The night driving glasses should be different one would assume!!

James valdez

March 22, 2024

A big shout out to the staff at Specsavers . As tourists in Brisbane we had a lost bag and no contact lenses. The staff were super helpful in giving us a trial pair to use to get us through and then didn't want any payment at all. Superb customer service and helped us out a lot. Thank you team.

Elizabeth williams

March 22, 2024

Professional, friendly, on time.

Jarrod johnson

March 22, 2024

I ordered the glassed yesterday and you have asked me for a customer satisfaction survey, when my measure will be on the delivery of my glasses. Suggest in the receipt email you could provide me with tracking number that I could use to track when my glasses would be ready to be picked up and / or in this email advise me of an estimated ready date and that you would also SMS me when my glasses would be ready to be picked up.

Meghan rokita

March 22, 2024

Vicky was extremely knowledgeable with regard to your line of products and had a great ability to match me with glasses that would suit my needs and appearance.